Privacy Policy

Effective Date: March 15, 2026

Welcome to Instaspin Casino. Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.instaspin.com and use our services in the United Kingdom. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Identification Information: Name, date of birth, email address, postal address, phone number, and other similar contact data.
Account Information: Username, password, transaction history, and preferences related to your account.
Payment Information: Credit/debit card details, bank account information, and other payment data necessary to process deposits and withdrawals.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our casino services.
To verify your identity and comply with legal and regulatory requirements, including anti-money laundering (AML) and responsible gambling obligations.
To process your transactions and send you related information, including confirmations and invoices.
To communicate with you about your account, updates, promotions, and offers.
To improve our website, products, and services based on your feedback and usage.
To detect, prevent, and address fraud, security, or technical issues.
To comply with applicable laws and regulations.

3. Legal Basis for Processing Your Data

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we process your personal data based on one or more of the following legal grounds:

Your consent, where you have given it.
Performance of a contract with you.
Compliance with a legal obligation.
Our legitimate interests, such as improving our services and ensuring security, provided these do not override your rights.

4. Disclosure of Your Information

We may share your information with the following categories of third parties:

Service Providers: Companies that provide services on our behalf, such as payment processors, IT and hosting providers, marketing agencies, and customer support.
Regulatory Authorities: When required by law or regulation, including gambling regulatory bodies in the UK.
Fraud Prevention Agencies: To detect and prevent fraud and other illegal activities.
Affiliates and Partners: Only with your consent or where necessary to provide our services.

We do not sell your personal data to third parties.

5. International Data Transfers

Your information may be transferred to, and processed in, countries outside the UK. Whenever we transfer your personal data outside the UK, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards in accordance with applicable data protection laws.

6. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including to comply with legal, accounting, or reporting requirements. When no longer required, your data will be securely deleted or anonymized.

8. Your Rights

Under UK data protection law, you have the following rights regarding your personal data:

The right to access the personal data we hold about you.
The right to request correction of inaccurate or incomplete data.
The right to request erasure of your personal data in certain circumstances.
The right to restrict or object to processing of your data.
The right to data portability.
The right to withdraw consent at any time where processing is based on consent.
The right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us using the details below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage, and deliver personalized content and advertising. You can control cookies through your browser settings. For more details, please see our Cookie Policy.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated effective date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Officer:

Instaspin Casino Data Protection Officer
Email: [email protected]
Postal Address: Instaspin Casino, 123 Gaming Street, London, UK, SW1A 1AA
Phone: +44 20 7946 0123

Thank you for trusting Instaspin Casino with your personal information.